Terms of Service
Please read these terms carefully before using our calendar file conversion services.
Last updated: September 13, 2026
Agreement to Terms
By accessing and using ICS File ("the Service") at icsfile.com, you accept and agree to be bound by the terms and provisions of this agreement.
These Terms of Service ("Terms") govern your use of our website and file conversion services operated by ICS File ("us," "we," or "our"). If you disagree with any part of these terms, then you may not access the Service.
Service Description
ICS File provides online tools for converting calendar files between various formats. We offer a free tier and a paid Premium subscription:
Browser-Based Services
These run entirely on your own device. They are available on both the free tier and Premium, subject to the monthly allowance set out below:
- • ICS (iCalendar) to CSV conversion
- • CSV to ICS (iCalendar) conversion
- • ICS to Excel (.xlsx) conversion
- • Excel to ICS conversion
- • ICS to and from TXT, JSON, and PDF conversion
- • ICS file viewer, creator, editor, and validator
- • Merging and splitting ICS files
- • Calendar event inspection, statistics, and reporting
AI-Assisted Service
One tool works differently and is subject to the additional terms in the AI Conversion Tool section below:
- • Anything to ICS — extracts calendar events from images, PDFs, spreadsheets, and text. This tool processes your file on a server using a third-party AI service, and is limited to a set number of conversions per month. On the free tier this tool is preview only: the extracted events are all shown to you on screen, but saving them as a calendar file requires Premium or a purchased conversion pack.
Free tier and Premium
Every browser-based tool on this site can be used without paying and without an account, up to a set number of calendar events per month. The AI tool is the exception: the free tier includes a single conversion per month, and it is preview only — you see every event it extracts, but downloading the calendar file requires Premium or a purchased pack.
Premium removes the monthly event limit on the browser-based tools entirely and includes a larger monthly AI conversion allowance. Additional AI conversions may also be purchased outright as a one-time pack.
Current prices and allowances are shown on our pricing page and on each tool's own page. They are the figures that apply; the descriptions in these Terms are a summary.
Subscriptions, Billing and Refunds
Merchant of record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Any sales tax, VAT, or GST due on your purchase is calculated, collected, and remitted by Paddle. Your payment details are entered into and held by Paddle; they never reach our servers.
Premium subscriptions
Premium is sold as a recurring subscription, billed weekly or monthly depending on the plan you choose. Prices are shown inclusive or exclusive of tax as required in your country, and the final amount payable is displayed at checkout before you confirm.
One-time AI conversion packs
AI conversion packs are a single, non-recurring purchase. Once granted, purchased conversions do not expire and are spent only after your monthly allowance is used up. They are tied to the account that bought them and cannot be transferred.
Automatic renewal
Subscriptions renew automatically at the end of each billing period until cancelled. You will be charged the then-current price for your plan at each renewal, using the payment method held by Paddle.
Cancellation
You may cancel at any time from your account's billing page, or by emailing icsfile@protonmail.com. On cancellation:
- • Your subscription stays active until the end of the period you have already paid for
- • You keep Premium access for that whole period
- • No further charges are taken
- • Your account then reverts to the free tier, with its monthly allowance
- • Any AI conversions you bought outright remain on the account and are unaffected
Refund policy
14-day money-back guarantee. If you are not satisfied with Premium, you may request a full refund within 14 days of your initial purchase.
Conditions:
- • Requests must be made within 14 days of the initial purchase
- • Refunds apply to the first billing period only, not to subsequent renewals
- • Refunds are issued to the original payment method by Paddle
- • Processing typically takes 5–10 business days, depending on your bank
- • Premium access ends when the refund is processed
- • One-time AI conversion packs are refundable within 14 days provided the purchased conversions are unused. Once conversions from a pack have been spent, that pack is non-refundable, because each conversion has already been paid for on your behalf to a third-party AI provider.
How to request a refund: email icsfile@protonmail.com with the email address on the account and your order reference, or contact Paddle directly at paddle.net.
This policy is in addition to, and does not affect, any statutory right of withdrawal or cancellation you may have under consumer law in your country. Refunds are processed in accordance with Paddle's buyer terms.
Failed payments
If a renewal payment fails, your subscription is marked past due and Premium features are suspended until payment succeeds. Paddle will attempt to collect payment again and will contact you. Your account, its history, and any purchased AI conversions are retained.
Price changes
We may change our prices. Existing subscribers keep the price they signed up at for as long as their subscription remains continuously active; a new price applies only from the first renewal after at least 30 days' notice, or if you resubscribe after cancelling. Continuing to use the Service after a price change takes effect constitutes acceptance of it.
Accounts
The free tier does not require an account. An account is required to subscribe to Premium or to buy AI conversion packs, so that the purchase can follow you between devices. You may create one with an email address and password, or by signing in with a supported third-party provider.
- • Provide an email address you control, and keep it accurate
- • Keep your password confidential and do not share your account
- • You are responsible for activity carried out under your account
- • Tell us promptly at icsfile@protonmail.com if you believe it has been accessed by someone else
- • One account per person or organisation; do not create accounts to obtain extra free allowance
Closing your account
You may ask us to delete your account at any time by emailing icsfile@protonmail.com. Any active subscription is cancelled, remaining paid time is honoured unless you also request a refund, and account data is deleted as described in our Privacy Policy. Deletion is permanent, and unused purchased conversions are forfeited.
Privacy and Data Processing
Client-Side Processing
With the single exception of the AI tool described below, all calendar file conversions happen entirely within your web browser. For those tools, your files and data:
- Never leave your device or browser
- Are never uploaded to our servers
- Are never stored, logged, or transmitted
- Remain completely private and secure
Our Privacy Policy sets out in full what is and is not processed, including for the AI tool, and forms part of these Terms.
AI Conversion Tool
These additional terms apply only when you use the Anything to ICS tool. They do not affect any other part of the Service.
⚠ Check the output before you rely on it
The events this tool produces are generated by an AI model reading your file. The model can misread a date, assume the wrong year, pick the wrong time zone, merge two events, or miss one entirely. Every event is shown to you for review before download, and events the model inferred rather than read are flagged. You are responsible for verifying the output before adding it to a calendar or relying on it. Do not use this tool as the sole source for anything time-critical, such as a flight, an examination, or a medical appointment.
Third-Party Processing
Files you submit to this tool are transmitted to Anthropic's API for processing and are discarded once the events are returned. We do not store them. Anthropic's handling of that data is governed by its own terms and privacy policy, over which we have no control. We are not responsible for the availability, accuracy, or conduct of that third-party service.
What You May Upload
By using this tool you confirm that:
- • You own the file, or otherwise have the right to upload it and have it processed
- • You will not upload confidential, commercially sensitive, or legally privileged material
- • You will not upload other people's personal data unless you have a lawful basis to do so, and will not upload special-category data such as health, biometric, or financial records
- • You will not upload material that is unlawful, or that you are contractually barred from disclosing
Usage Limits
- • Use is capped per month, and by file size and file count. The limits in force are shown on the tool's page and depend on whether you are on the free tier or Premium.
- • Additional conversions may be bought as a one-time pack. Purchased conversions do not expire and are spent only after the monthly allowance is used up.
- • You agree not to circumvent, or attempt to circumvent, those limits — including by rotating IP addresses, scripting the endpoint, or using proxies or automated tools to obtain additional conversions.
- • The tool also operates under an overall capacity ceiling. When that ceiling is reached it will report itself unavailable until the ceiling resets. No other tool on the site is affected.
Availability
Because this tool depends on a paid third-party service, we may change its limits, restrict it, or withdraw it at any time. The browser-based tools carry no such dependency.
If we withdraw the AI tool permanently, or reduce the allowance included in a plan you are paying for, we will refund the unused portion of your current billing period and the full value of any unused purchased conversions. We do not otherwise guarantee any particular allowance beyond the period you have paid for.
Acceptable Use Policy
You may use our Service for any lawful purpose. You agree not to use the Service:
- • For any unlawful purpose or to solicit others to perform unlawful acts
- • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- • To submit false or misleading information
- • To upload or transmit viruses or any other type of malicious code
- • To spam, phish, pharm, pretext, spider, crawl, or scrape
- • For any obscene or immoral purpose
- • To interfere with or circumvent the security features of the Service
- • To circumvent the usage limits on any tool — including by rotating IP addresses, creating multiple accounts, scripting an endpoint, or using proxies or automated tools to obtain additional free allowance
- • To share, resell, or otherwise make a Premium subscription available to people who have not paid for it
- • To submit material to the AI conversion tool that you have no right to upload, or that contains other people's personal data without a lawful basis
Your Responsibilities
- • You will keep your device and browser secure and up-to-date
- • You will not attempt to reverse engineer, decompile, or extract our code
- • You will report any security vulnerabilities to icsfile@protonmail.com
Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of ICS File and its licensors. The Service is protected by copyright, trademark, and other laws.
Our Rights
- • We reserve all rights in the Service not expressly granted to you
- • You may not copy, modify, distribute, sell, or lease any part of our Service
- • You may not reverse engineer or attempt to extract the source code of our Service
Your Rights
- • You retain all rights to your calendar files and data
- • You may use the Service for personal and commercial purposes
- • You may share the converted files without restriction
Disclaimers
Service Provided "AS IS"
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, ICS File excludes all representations, warranties, conditions, and terms.
No Warranties
We do not warrant that:
- • The Service will meet your specific requirements
- • The Service will be uninterrupted, timely, secure, or error-free
- • The results obtained from the use of the Service will be accurate or reliable
- • Any errors in the Service will be corrected
- • The AI conversion tool will be available, or will remain available on any given terms
AI-Generated Output
Output from the AI conversion tool is produced by a machine learning model and is provided without any warranty of accuracy, completeness, or fitness for purpose. It may contain errors, including incorrect dates, times, time zones, or details, and may omit events present in your file. We expressly disclaim liability for any loss arising from reliance on that output, including missed or mis-scheduled appointments. Review every event before use.
Limitation of Liability
Limitation of Liability
IN NO EVENT SHALL ICS FILE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to:
- • Loss of data or files
- • Loss of profits or revenue
- • Business interruption
- • Loss of use or corruption of software or data
- • Any other commercial or personal losses
This limitation applies whether such liability arises from negligence, breach of contract, or any other cause of action, even if we have been advised of the possibility of such damages.
Where liability cannot lawfully be excluded, our total aggregate liability to you for all claims arising out of or relating to the Service is limited to the greater of (a) the total amount you paid us in the twelve months before the event giving rise to the claim, or (b) USD 50. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded under the law that applies to you — including your statutory rights as a consumer.
Indemnification
You agree to defend, indemnify, and hold harmless ICS File from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
- • Your use of and access to the Service
- • Your violation of any term of these Terms
- • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
- • Any claim that your use of the Service caused damage to a third party
Termination
We may suspend or terminate your access to the Service if you breach these Terms — in particular the Acceptable Use Policy — or where we are required to by law. Where the breach is not serious and can be put right, we will contact you first and give you a reasonable chance to fix it.
If we terminate a paid account for a reason other than your breach of these Terms, we will refund the unused portion of your current billing period and the value of any unused purchased conversions. If we terminate it because of your breach, no refund is due.
On termination your right to use the Service ends. We store no user files at any point, so termination affects your account record and access only — see our Privacy Policy for what we hold and for how long.
Governing Law
These Terms shall be interpreted and governed by the laws of the jurisdiction in which ICS File operates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: icsfile@protonmail.com
Website: icsfile.com/contact
Response Time: We typically respond within 24-48 hours
By using our Service, you acknowledge that you have read these Terms of Service and agree to be bound by them.